Table of Contents

Part I: Introduction 5
About this Book 5
Lt. Col (Ret.) James “Jim” W. Carmack, MS 7
Brett Sparks, MBA 8
e3Tools Principles 9
The First e3Tools Principle 11
The Second e3Tools Principle 12
The Third e3Tools Principle 13
e3Tools’ Qualities 14
e3Tools’ Housekeeping 15

Part II: e3Tools Beliefs 18
e3Tools Situational Perspective Beliefs 21
Individual Opinions 22
Individual Perspectives 24
Individual Filters 25
Individual Beliefs 26
Individual Opinions Summary 27
Event Cycle 30
The Starting Stage 31
The Maintaining Stage 32
The Changing Stage 33
Event Cycle Summary 34
Friction 36
Misperceptions 37
Deceptions 38
Wicked Problems 40
Friction Summary 41
Employing a Situational Perspective Summary 42

e3Tools Systems Approach Beliefs 44
Organizations are Systems 45
Systems have Structure 46
Systems Have Behavior 47
Systems are Interdependent Layers 48
Organizations are Systems Summary 50
Measurements Matter 52
Measurements Reflect Condition 53
Measurements Show Change 54
Measurements Influence Objectives 55
Measurements Matter Summary 57
The System has Rules 58
Perfection is Impossible 59
Every Credit has a Debit 60
The System Never Stops 61
The System has Rules Summary 63
Applying a Systems Approach Summary 64

e3Tools Personal Adaptability Beliefs 66
Seek Feedback 68
Feedback: Review Perceptions 69
Feedback: Situational Awareness 70
Feedback: Self-Reflection 71
Seek Feedback Summary 73
Adapt to Survive 74
Choose Your Battles 75
Embrace Change 76
Push Through Chaos 77
Adapt to Survive Summary 79
Enjoy Life 81
No Science Projects 82
Go Slow to Go Fast 83
Never Stop Improving 84
Enjoy Life Summary 85
Embracing Personal Adaptability Summary 86

Part III: e3Tools 89

System Structure e3Tools 92
System Levels: SOT e3Tool 93
System Process: SDC e3Tool 95
Time Management: DDD e3Tool 97
An Aside: RWA e3Tool 99
System Structure e3Tools Summary 102

Collaboration e3Tools 104
Collaboration: Open Forum e3Tool 105
An Aside: Dialogue 107
Collaboration: Behavior e3Tool 109
Collaboration: Personality Types e3Tool 114
An Aside: Needs e3Tool 115
Collaboration e3Tools Summary 119

API e3Tools 121
Assessment e3Tools 122
Assessment: WNO e3Tool 123
Assessment: WSN e3Tool 126
Assessment: IOA e3Tool 127
Assessment e3Tools Summary 130
Planning e3Tools 131
Planning: AMA e3Tool 133
Planning: OMR e3Tool 134
Planning: SSR e3Tool 136
Planning e3Tools Summary 137
Criteria e3Tools 138
Criteria: GFC e3Tool 139
Criteria: MNI e3Tool 140
Criteria: IIC e3Tool 141
Criteria e3Tools Summary 142
Implementation e3Tools 144
Implementation: C4C e3Tool 145
Implementation: EAT e3Tool 146
Implementation: SSC e3Tool (Renewal) 148
Implementation e3Tool Summary 149
API e3Tools Summary 149

Conclusion 152

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